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  1. Washos
  2. After booking

After booking

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  • The technician didn’t come fully-equipped
  • How do I file a satisfaction policy claim?
  • What happens if something was damaged or missing?
  • Why hasn't my detailer arrived yet?
  • Dispute a cancellation or rescheduling fee
  • I was charged for a booking that did not happen.
  • I forgot to add my coupon or voucher, what can I do?
  • How does the family&friends sharing program work?
  • Why was I sent a rescheduling request?
  • What happens after I book?
  • What is your cancellation/rescheduling policy?
  • Is it possible to cancel and/or reschedule?
  • How do I tip my detailer ?
  • Can I upgrade my service?
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