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Before booking

  • Do I need to be present before, during, or after the service?
  • What if I’m on a plan, and want an additional one-time wash or detailing service?
  • Do I need to clay my car?
  • Packages and additional services
  • How long does the service take?
  • What if I have more than one car to be washed?
See all 21 articles

After booking

  • The technician didn’t come fully-equipped
  • How do I file a satisfaction policy claim?
  • What happens if something was damaged or missing?
  • Why hasn't my detailer arrived yet?
  • Dispute a cancellation or rescheduling fee
  • I was charged for a booking that did not happen.
See all 14 articles

Payments

  • How to update payment info
  • Is the payment secure?
  • Are the tips included in the pricing?
  • Can I pay with cash?

Detailers

  • How do you find your detailers?

Washos

  • I have a question that hasn’t been answered
  • Who is behind Washos?
  • How can I contact you?
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